Agencies currently housing their communication activities within the
Huntsville-Madison County 9-1-1 Center.


Madison County Sheriff’s Office (MCSO)

 Non-emergency phone number
(256) 722 – 7181
It shall be the mission of the Madison County Sheriff’s Department to provide competent professional law enforcement services with a commitment to preserve and protect human life, property and the rights of all people in accordance with the constitution and the laws of the United States and State of Alabama. We are devoted to our profession and strive to maintain the highest level of public trust while developing our organization to meet the -present and future needs of our diverse community. Through this effective partnership we will reduce the fear of crime and enhance the quality of life in Madison County.


Madison County Fire Department (CFD)

Non-emergency phone number
(256) 722 – 7171
The Madison County Volunteer Fire departments respond to fire and emergency medical calls in a 600 square mile area of rural Madison County. In year 2011, volunteers responded to 10,500 calls.
The more than 500 volunteers man 16 volunteer fire departments. Calls are dispatched through the E911 Center to 34 fire stations, equipped with pumpers, tankers, brush trucks, rescue trucks with extrication equipment, an aerial truck and medic units. The volunteers are trained personnel. State guidelines dictate continuing education courses in both fire fighting and medical responses.
The Volunteer Fire Departments are funded by the Madison County Commission, through a 3 mil property tax levied on property owners living outside the city limits of Huntsville. They also receive some funds from the State Forestry Commission, the State Legislative Discretionary fund, and community fund-raisers.


Huntsville Police Department (HPD)

Non-emergency phone number
(256) 722 – 7100
The Huntsville Police Department is a “Professional Law Enforcement Organization” utilizing modern technology, state of the art equipment and comprehensive training techniques.   The Department is an internationally accredited law enforcement agency through the “Commission on Accreditation for Law Enforcement” (CALEA).
The Huntsville Police Department employs individuals of diverse backgrounds, education and experience.  Candidates for employment are recruited from all areas of the country and from all walks of life.”COURAGE, INTEGRITY and PROFESSIONALISM” is a motto in which we take great pride throughout our career as law enforcement officers.


Huntsville Fire & Rescue (HF&R)

Non-emergency phone number
(256) 722 – 7120
Under the general guidance of Fire Chief Howard McFarlen, the department is staffed on a 24/7/365 basis and at your service every second of every day in every neighborhood. The primary goal of Huntsville Fire & Rescue is to serve the public by protecting life, property and the environment. The department is staffed with 395, well-trained personnel and teams with diverse and highly specialized skill sets to meet the wide ranging demands for the City of Huntsville, Alabama. Because our firefighters are often the first responders to citizens  in need, Huntsville firefighters provide many other valuable services to the community in addition to fire suppression, including emergency medical treatment, technical rescue services and response to hazardous material releases.


City of Madison Police Department (MPD)

Non-emergency phone number
(256) 722 – 7190
The Madison City Police Department is dedicated to protecting and serving our community to the highest standard attainable. Our goal is to enhance the quality of life of every citizen through professional police services.


City of Madison Fire Department (MFD)

Non-emergency phone number
(256) 722 – 7192
The mission of Madison Fire & Rescue is to minimize the loss of life and property to the community through our commitment to prevention, preparedness, and effective emergency response.


Huntsville Emergency Medical Services (HEMSI)

Non-emergency phone number
(256) 722 – 7150
Serving 350,000+ residents in 800+ square miles, HEMSI is Madison County’s not-for-profit emergency medical services provider and is nationally recognized for high-performance services.



Huntsville-Madison County 9-1-1 System

Non-emergency number
(256) 722 – 7140
The Huntsville-Madison County 9-1-1 Center is the call taking and emergency/non-emergency radio dispatch facility for all calls requiring the local public safety agencies serving Madison County, and the city limits of both Huntsville and Madison (including Limestone County.)